Software testing makes the progression of your Information Technology (IT) implementations visible. Having a defined target while...

Steve Jobs ondersteunde het in kaart brengen van de klantreis bij Apple door zich te richten op het vereenvoudigen van de...

Manifestations in Suriname February 17th 2023. Ignoring the customer journey in public industry process management can be a critical...

Digital transformations have the potential to significantly improve the customer experience, but they must be approached with a focus on...

The customer journey is the series of interactions and experiences a customer has with a company throughout the entire process of...

CEO: Tell me, can we go live with the website this weekend? We’ve planned this several times already! Project Manager: Well, the sprints...

IT Modernization is associated with efficiency, usability and improved appearance. The mayor goal of IT Modernization is to attract and...