Julian Diaz de Pool, MSc.7 jan. 20192 minutenStrategic decision making & TestingSoftware testing makes the progression of your Information Technology (IT) implementations visible. Having a defined target while...
Julian Diaz de Pool12 mrt. 20233 minutenSteve Jobs's legacySteve Jobs ondersteunde het in kaart brengen van de klantreis bij Apple door zich te richten op het vereenvoudigen van de...
Julian Diaz de Pool19 feb. 20233 minutenHow to gain trust & support?Manifestations in Suriname February 17th 2023. Ignoring the customer journey in public industry process management can be a critical...
Julian Diaz de Pool12 feb. 20233 minutenDo not be next loser in the digital transformation gameDigital transformations have the potential to significantly improve the customer experience, but they must be approached with a focus on...